Politica di rimborso

REFUND POLICY

Last updated: [01.01.2026]

Thank you for shopping with us. We are committed to providing high-quality, non-allergenic, premium bedding products including blankets, summer duvets, pillows, and throws.

Please carefully review our refund policy before making a purchase.

1. RETURN ELIGIBILITY

We accept returns under the following conditions:

• The product must be unused, unwashed, and in original condition  
• The product must be returned in original packaging  
• The return request must be submitted within 14 days of delivery  
• Proof of purchase is required  

For hygiene and safety reasons, we cannot accept returns of products that:

• Have been used or slept on  
• Show signs of washing, damage, stains, odors, or wear  
• Were purchased during final sale or promotional clearance  

2. NON-ALLERGENIC & QUALITY STATEMENT

All our products are manufactured using high-quality, non-allergenic materials. We are not responsible for individual sensitivities or rare personal reactions unless caused by a proven manufacturing defect.

3. DEFECTIVE OR DAMAGED ITEMS

If you receive a damaged or defective item, you must notify us within 48 hours of delivery and provide:

• Clear photos of the product  
• Photos of packaging  
• Description of the issue  

We reserve the right to determine whether the issue qualifies as a manufacturing defect.

4. REFUND PROCESS

Once your return is approved and received:

• Refunds are processed within 7–10 business days  
• Refunds are issued to the original payment method  
• Shipping fees (if applicable) are non-refundable  

We reserve the right to refuse refunds that do not meet our policy criteria.

5. ABUSE OF RETURN POLICY

We actively monitor unusual return activity. We reserve the right to:

• Refuse service  
• Decline future orders  
• Deny refund requests  
if return abuse or fraudulent claims are suspected.

For return requests, please contact:  
henryjensoryno@gmail.com

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